Plumbing, Heating & Air Conditioning in Red Deer

Most furnace filters should be checked regularly and replaced every 1 to 3 months, depending on the type of filter, your heating system and conditions in your home. Homes with pets, renovations, construction dust or other airborne debris may need more frequent filter changes. A dirty filter can restrict airflow and make your furnace work harder.

The right furnace filter depends on your furnace and the filter size and type the system was designed to use. Higher filtration isn’t always better, as a filter that is too restrictive can reduce airflow. Check your furnace manufacturer’s recommendations or contact us if you’re unsure which filter is appropriate for your system.

If you smell natural gas or suspect a gas leak, leave the building and move to a safe location. Avoid using electrical switches, flames or anything that could create a spark. Once you are safely outside, contact your gas utility’s emergency line or 911 if there is an immediate danger. Do not re-enter the building until it has been declared safe. After the immediate hazard has been addressed, a qualified gasfitter can inspect and repair the gas system as required.

If you can hear water running when no taps or fixtures are in use, check toilets, faucets and visible plumbing for leaks. A running toilet is a common cause, but unexplained water flow can also indicate a hidden leak. If you can’t locate the source, shut off the water if necessary to prevent damage and contact a plumber for further investigation.

If your furnace won’t turn on, first check that the thermostat is set to heat and the temperature is set above the current room temperature. You can also check the furnace switch, breaker and filter. If the furnace still won’t start, is repeatedly shutting down or is displaying an error code, it may require professional diagnosis and repair.

Stop using water in the home if you notice sewage or wastewater backing up through a floor drain, toilet, shower or other fixture. Continuing to run water can make the backup worse. Avoid contact with wastewater and call a plumber to determine where the blockage is located. Depending on the problem, the drain or sewer line may need to be professionally augered or cleaned.

Possibly! If something has been flushed or dropped into a toilet, avoid repeatedly flushing it, as this can push the object farther into the plumbing. Depending on where it’s lodged, we may be able to remove the toilet and retrieve the item. We’ve seen plenty of unusual things end up where they shouldn’t, so don’t be embarrassed to give us a call.

Running out of hot water can be caused by several things, including a water heater that’s too small for your household, a failing component, sediment buildup or an aging water heater. We can inspect your existing system and determine whether it can be repaired or if replacing it with a larger tank or tankless water heater would better suit your needs.

Whether a water heater should be repaired or replaced depends on its age, condition, the problem you’re experiencing and the cost of the repair. If the tank itself is leaking, replacement is usually required. For other issues, we can inspect the water heater and give you straightforward options so you can decide whether repairing it or investing in a new system makes more sense.

Yes. We service, repair and replace boilers and hydronic heating systems, including in-floor heating. We can diagnose heating issues, replace pumps, valves and other components, perform system maintenance and help determine when equipment should be repaired or replaced.

Yes. We install tankless water heaters and can assess your home’s hot water demand, gas supply, venting and existing plumbing to determine whether a tankless system is a good fit. We can also service and maintain existing tankless water heaters.

Poly-B (polybutylene) is a grey plastic water supply piping that was commonly installed in Canadian homes from the late 1970s through the 1990s. As Poly-B ages, the piping and connections can become more susceptible to deterioration and leaks. Because much of the plumbing is often hidden behind walls, ceilings and floors, a failure may not be noticed until water damage has already occurred.
Having Poly-B does not necessarily mean your plumbing is currently leaking or will fail immediately, but its age and history of failures make replacement worth considering before a problem occurs. Some homeowners may also encounter concerns with insurance coverage when Poly-B is present.
Service Plumbing & Heating can inspect your existing Poly-B plumbing, explain the replacement process and provide options for repiping the home with modern water distribution piping. Replacing Poly-B proactively can reduce the risk of unexpected leaks and costly water damage.